Order Cancellation Policy

If you ordered in error and would like to cancel your order, please contact us immediately via email at USORDERS@ASH.COM or by phone at 617-333-7477.   Once your order is canceled, your credit card will be refunded in full, it may take 3-5 business days for the credit to appear depending upon your bank’s processing time.

Once the order has been sent to our distribution center, we are unable to cancel it.    If your order has been processed, we ask that you please wait until the order arrives and follow our Return Policy to return the goods.